Dispute Resolution

Mediation Courses at Independent College Dublin

What is Dispute Resolution?

Dispute Resolution can be defined as a broad spectrum of structured binding and non-binding processes, including mediation, conciliation and arbitration, but does not include litigation which are used to resolve disputes. The dispute resolution processes involve the assistance of a neutral third party and empowers parties to resolve potential or actual disputes in a way which best meet’s their needs and interests.  Dispute resolution is an interdisciplinary field that attracts neutral third parties from many professional backgrounds.

The importance of Dispute Resolution?

Disputes and conflict are an inevitable part of daily life and businesses. Increasingly, dispute resolution processes such as negotiation, mediation and conciliation, are being used to prevent and manage conflict more effectively than traditional methods of resolution such as litigation as they are proven to be more time and cost effective for the parties involved. As a result, ‘alternative dispute resolution’ or ADR as it is known has become integrated into the Irish civil justice system and the corporate environment.

Dispute resolution is one of the fastest-growing fields and academic disciplines both in Ireland and internationally, offering professional opportunities in the corporate, legal, educational, political, HR, health, and community settings, as well as many others.

What is Mediation?

Mediation is a facilitative and confidential structured process in which the parties attempt by themselves, on a voluntary basis, to reach a mutually acceptable agreement to resolve their dispute with the assistance of an independent third party, called a mediator

What is the role of the Mediator?

The mediator’s role is to facilitate the resolution of the dispute between the parties. The mediator does not act as a judge or give advice. Rather, through skills and techniques such s active listening, reframing, questioning, the mediator acts as the ‘middle person’ in bringing the parties to their own resolution. Mediators come from every professional background and have their own style and experience which assists them in facilitating the resolution of the dispute.

Available Courses

M.A Dispute Resolution

Diploma in Mediation & Conciliation

Diploma in Negotiation

Course Lecturers

Nicola White LL.B, LL.M (Dub), Attorney at Law (New York), Mediator

Nicola is regarded as a national and international expert in the area of dispute resolution.

She is the legal expert for the Law Reform Commission’s project on Alternative Dispute Resolution (ADR). She was the principal legal researcher for the Commission’s Consultation Paper on ADR which was published in 2008 and also completed the Commission’s Final Report on ADR and draft Mediation Bill which was published in November 2010.

In 2010, Nicola was selected as a Weinstein International Fellow in Dispute Resolution by JAMS – which is the largest private ADR provider in the world. As part of her fellowship, she spent a number of months working in California in JAMS with some of the world’s leading academics and practitioners in the field of dispute resolution. She also spent time researching at the Gould Center for Negotiation and Mediation at Stanford University Law School.

Nicola is the Course Director and lecturer on the Diploma in Mediation programme at Independent Colleges. She has also spoken at a number of conferences, both in Ireland and internationally, on the area of dispute resolution.

Ronan Gallagher LLB; B.L.; Attorney-at-law (NY); Accredited Mediator

Ronan is a practicing civil and commercial barrister with extensive experience of mediating HR and commercial disputes as well as representing parties in mediations. Ronan was head of Friary Law’s Mediation Case Management team and assistant accredited mediation trainer from 2008 to 2010.

Ronan is a certified negotiator by the Harvard Program on Negotiation and is consultant negotiator for a number of multi-national companies based in Dublin. Ronan is Alternative Dispute Resolution Consultant to Employment Clinic Limited.

Ronan lectures on the Mediation and Negotiation modules on the MA in Dispute Resolution.

Mary Rafferty, B Ed., M Soc Sc, M.M.I.I.

Mary is an accredited Practitioner Mediator and Certified Conflict Coach in private practice since 2006. She has extensive experience in the field of workplace mediation and has trained and coached in conflict-related areas in a wide range of organizations and workplaces.

Mary is a Director of the Mediators’ Institute of Ireland, a member of the M.I.I. Ethics and Standards Committee and a member of the Employee Assistance Professionals Association, Ireland. She is also a member of the Cavan community mediation service which provides a volunteer family mediation service.

Mary holds an Honours Degree in Education, a Masters Degree with Distinction in Social Science and has attended a wide variety of specialised trainings in the field of conflict resolution.

JOE BEHAN B.E. CENG, FIEI, FCIArb, Dip L.S., Consulting Engineer

Joe is Managing Director of Behan Dispute Resolution (www.disputeresolution.ie) and an experienced Mediator and Arbitrator, practicing in Ireland, the Middle East and the Caribbean region.

He is an Mediation and Arbitration Fellow of the Chartered Institute of Arbitrators (CIArb) and currently serves on the Exam Board of the Institute. Joe served as International President of the Chartered Institute of Arbitrators in 2010 and as Irish Branch Chairman in 2007/2008.

He is a council member of the Irish Commercial Mediation Association and he is a Fellow Chartered Engineer with Engineers Ireland. Joe is a certified mediator with the International Mediation Institute, a practitioner member of Mediators Institute Ireland and a CIArb Accredited Mediator.

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